A global software conglomerate’s subsidiary that develops and offers innovative software products wanted support to manage its OS, application deployment and production.
The Business Challenge
The organization wanted to establish a managed infrastructure environment by partnering with an experienced technology and consulting services provider who would extend proactive and reactive support to manage their OS, application deployment and production.
Technology Components
Trianz' Proprietary Cloud Management Platform - Concierto
The Approach
- Performed the automation through scripts, tools etc. to enhance efficiency, provide constant monitoring and easy infrastructure management
- Integrated client-identified DevOps platforms/tools and leveraged with cloud deployment
- Periodically reviewed and implemented necessary architectural changes
- Provided necessary feedback towards (cost) optimization as per best practices
- Load tested a target test infrastructure on need basis to establish performance patterns for performance tuning of infrastructure
- Provided a cloud support portal login for client’s team to raise support requests and access relevant information about the supported environment
Transformational Effects
- Maximized effectiveness and minimized costs related to acquisition, implementation and operation of IT systems
- Established policies and procedures to ensure protection of client’s IT assets and integrity of their data
- Ensured effective compliance to security / privacy requirements
- Put in place industry standard security controls
