Establishing Managed Infrastructure For A Global Software Conglomerate

A global software conglomerate’s subsidiary that develops and offers innovative software products wanted support to manage its OS, application deployment and production.

The Business Challenge


The organization wanted to establish a managed infrastructure environment by partnering with an experienced technology and consulting services provider who would extend proactive and reactive support to manage their OS, application deployment and production.

Technology Components


Trianz' Proprietary Cloud Management Platform - Concierto

Trianz integrated AWS services with its expertise to deliver secure, scalable, and efficient solution, streamlining operations while maximizing value:

  • EC2 (Elastic Compute Cloud): Trianz sets up and manages scalable, on-demand compute environments for API hosting, handling OS patching, instance scaling, security configurations, and AMI creation for consistent deployments.
  • ALB (Application Load Balancer): Trianz configures and optimizes load balancers to efficiently route API traffic, ensuring fault tolerance, health monitoring, and minimal downtime during deployments.
  • EBS (Elastic Block Store): Provisioned and managed high-performance, persistent storage for EC2 instances, ensuring low-latency data access, backup through snapshots, and robust encryption for security.
  • S3 (Simple Storage Service): Trianz sets up and secures scalable storage for API logs, backups, and static content, implementing lifecycle policies for efficient cost management.
  • CloudFormation: Trianz developed and maintained automated templates for seamless AWS resource provisioning, ensuring consistency, repeatability, and support for infrastructure as code (IaC).

The Approach


  • Performed the automation through scripts, tools etc. to enhance efficiency, provide constant monitoring and easy infrastructure management
  • Integrated client-identified DevOps platforms/tools and leveraged with cloud deployment
  • Periodically reviewed and implemented necessary architectural changes
  • Provided necessary feedback towards (cost) optimization as per best practices
  • Load tested a target test infrastructure on need basis to establish performance patterns for performance tuning of infrastructure
  • Provided a cloud support portal login for client’s team to raise support requests and access relevant information about the supported environment

Transformational Effects


  • Maximized effectiveness and minimized costs related to acquisition, implementation and operation of IT systems
  • Established policies and procedures to ensure protection of client’s IT assets and integrity of their data
  • Ensured effective compliance to security / privacy requirements
  • Put in place industry standard security controls

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